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Privacy Policy

Privacy Policy

This Privacy Policy explains how Lens Lava handles personal data in connection with its photography studio services, website use, booking process, gallery features, and related communications.

Terms of ServiceContact
Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact
01

Data We Collect

We may collect contact details, inquiry content, booking information, project specifications, product counts, reference materials, shot lists, delivery preferences, payment-related records, and communications about proof review or file delivery. We may also process technical data such as device information, browser data, and basic usage logs when a visitor uses the website or gallery features.

The categories collected depend on the inquiry, booking, and delivery steps used.
02

How We Collect Data

We receive personal data when a user submits a contact form, sends an email, joins a planning call, shares product details or reference files, or communicates during the quotation, approval, review, and delivery stages. Some technical data is generated automatically by the website, hosting environment, and gallery tools when pages are viewed or files are accessed.

Information comes from direct submissions and from normal website operation.
03

Cookies We Use

We may use essential cookies for security and page functionality, preference cookies to remember settings, and analytics cookies to understand traffic and improve the site. Session cookies expire when the browser is closed, while persistent cookies remain for a limited period unless deleted earlier by the user.

Cookie use is limited to standard operational and analytical purposes.
04

Cookie Controls

We use cookies and similar technologies to support site operation, remember basic preferences, and understand how the website is used. Users can manage cookies through browser controls and, where available, site-level settings. Disabling certain cookies may reduce the functionality of forms, galleries, or session-based features.

Browser settings may limit non-essential cookies, but some site functions may be affected.
Privacy Contact

Contact Information

Email contact
team@screensteelvolcano.click
Telephone
+81 90-1986-7558
Mailing address
二丁目 5-3, 仙台市, 宮城県, JP, 980-0021
Privacy contact
Contact Page

Use the contact details below for privacy questions or requests about this policy.

Contact Page

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. Where processing is based on consent, consent may be withdrawn for future processing, and objections may be raised in limited circumstances.

Available rights may vary depending on the nature of the data and the applicable law.

Requests should describe the data or activity in question so we can locate the relevant records and assess the request. If a request cannot be fully granted, we will explain the reason to the extent required by law.

We may need information to verify identity before acting on a request.

We keep personal data only for as long as needed to manage inquiries, bookings, project administration, delivery, recordkeeping, dispute handling, and legal compliance. When data is no longer needed, we delete it, anonymize it, or otherwise restrict it in line with our retention practices and applicable requirements.

Retention depends on the purpose of collection and any legal or accounting duty.

If we make material changes, we will update the policy text on this page and may provide additional notice where appropriate. The revised version applies from the effective date shown or from the time it is posted, as applicable.

We review this policy when our practices or legal obligations change.
01
Processing purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate product intake, manage approvals, produce and deliver images, handle payments, maintain records, operate private galleries, secure the website, and meet legal or accounting obligations. We may also use limited technical data to monitor performance, prevent abuse, and improve the user experience.

Processing is tied to the studio workflow and website operation.
02
Sharing partners

Service Providers

We may share personal data with vendors that support website hosting, email handling, file storage, gallery delivery, analytics, payment processing, or administrative operations. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their tasks.
03
Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, lawful requests, court orders, tax or accounting obligations, or to protect our rights, users, or operations. We may also share information where necessary to investigate fraud, security incidents, or misuse of the website or services.

Disclosure is limited to what is necessary for compliance or protection of rights.